Technology

3PLGPSShippersTechnology

By Erik Jensen, CTB Each year a few new buzz words or phrases hit the transportation industry. These words and phrases typically embody an event, such as the mandatory implementation of electronic logging devices, or a service you offer, like “available capacity.” VISIBILITY is the keyword sticking with me for the past couple of years. Shippers not only expect to know what’s going on with their freight but want to see it in real time. If you’re not actively providing visibility and not constantly in pursuit of options to provide shippers with a better experience, it’s likely your customers are looking for a new partner. And they should be! But how can you do this? It might sound like hard work, but there are some available solutions we provide our customers every day. From our experience, the best solution is when your core carriers allow you access to their GPS Tracking systems. Obviously, this requires strong relationships with carriers but is an invaluable resource. This allows you to have complete visibility on your shipments and the ability to track them 24/7. If carriers do not allow access to their GPS Tracking systems, there are some options we use to ensure shipments are tracked and monitored 24/7. One of our go-to tracking providers is MacroPoint. MacroPoint allows us to obtain real-time visibility on our shipments and eases our concerns when managing them. Repeatedly calling a carrier with the question, “Where is your truck?” is no fun and a ridiculous waste of resources. Let’s face it; it’s a bad look when your customer asks for an ETA, and you can’t provide an accurate time because you can’t reach your carrier. With MacroPoint, we’re able to avoid that hassle and update our customers with accurate location updates and ETAs. Trucker Tools is another tracking provider we use to stay on top of shipments. What I like about Trucker Tools is that it pings the driver’s cell phone every 5-20 minutes with location updates. This eases any concerns we might have through transit, and if we see something alarming, it affords us the opportunity to respond quickly and create solutions to potential problems. At A.M. Transport, visibility is a must. We strive to provide our customers with the best service out there and are always looking for new ways to improve. Tracking is one of the key services we provide, but there are many others as well. If you have any other questions feel free to contact us. We would love to help....
3PLBest PracticesCustomer ServiceGPSInnovationProductivityTechnologyUncategorized

Say Hello to the Future! How well do you know your broker? Is their website transparent and interactive? Can you pull it up on your mobile phone? What kind of Transportation Management System (TMS) do they use? They do have a TMS, right? Do they utilize a portal where you can access tracking, payments, experts, information? There’s no such thing as too much information. Your broker should be your one-stop shop for everything freight-related. If not, then you aren’t getting your money’s worth. In January, the folks over at FreightWaves deemed 2018 as “the beginning of the end for the voice broker”--claiming “Voice brokers are a dime a dozen, and their days are numbered. Over the next year, companies that lack technology are doomed.” When we say voice broker, we are referring to the traditional old-time freight-broker, the guy or gal who books loads from a spare room in their three-bedroom ranch, using the bare minimum--a phone, a load board, email, and a personal relationship with carriers and shippers. Here at AM Transport, we know those personal relationships are important. But we saw the writing on the wall a long time ago. That’s why we complemented our exceptional customer service with a heavy investment in the newest technologies. We’ve worked hard to integrate the best efficiency-boosting technologies in order to streamline and optimize our client’s experience. How do we do that? Cloud Technology We can find and facilitate capacity easier because we leverage cloud technology and consider our Carrier sales as important as our Customer sales. Price Discovery We utilize multiple sources of industry rate benchmarking data as well as our own data to predict the current market rate of a shipment. This allows us to offer competitive rates to both shippers and carriers. Payment Settlement We offer innovative solutions that enable carriers to submit their shipment paperwork quicker and easier to us in order to get paid faster. Online Portal We offer a robust online portal that allows a customer visibility into their supply chain including dashboard views, KPIs, and custom reporting. People Of course, no great company works without people. Here at AM Transport, we’re special because we just flat-out have the best people. Men and women who are empowered every single day to make ethical decisions. Folks who leave work in the evening as energized as when they arrived in the morning because they love their jobs. Our people gives us and you an unparalleled benefit! Take a minute and ask yourself--Is my logistics provider a voice broker? If the answer is yes, give us a call! The truth is whether you are a carrier or a shipper, times are changing, and here at AM Transport we believe change is a great catalyst. We know that the best relationships are built on excellent customer service rooted in a passion to implement new and exciting technologies that keep our customers competitive. Remember, you deserve more than a voice on a phone!...
Technology

By Jesse Baker, CTB It’s a new year, and it’s time to figure out what the crypto-buzz is all about. Many businesses are getting in on Blockchain and Cryptocurrency even though their main objective has nothing to do with the tech sector or doling out this new currency. Take a look at a tea company, for example, that changed their name from Long Island Iced Tea to Long Blockchain and quickly tripled its price. Or what about the parent company of Hooters? When they began offering rewards via Cryptocurrency, their stock prices rose a stunning 50%. So why are companies getting in on the Crypto Craze, and what will it lead to? The obvious answer to the question is the demand to be involved in the newest get rich quick fad coupled with an almost complete lack of public understanding of this new tech. Crypto is big, but most of us can’t make sense of it or explain it. If you are interested, this video helps decipher some of the more difficult concepts. Once you see that Crypto is huge because it is decentralized and can be mined on your own, you will also see the inherent risk. People believe Cryptocurrencies can’t be hyperinflated by excess production and they love the concept of government having less control of their money. However companies that create the currency do have the ability to increase or decrease the amount of currency mined when solving the algorithms, so there remains an entity in control of the means of distribution. And because these companies are not regulated, they run an extremely large risk of producing another bubble, much like the dotcom bubble of the late 90s--companies adding “.com” to their name in order to drastically increase stock value before selling quickly and getting out. Blockchain technology will very likely change some if not many aspects of the transportation industry creating a more efficient transfer of contracts, documentation, and payments. Some industry experts expect Blockchain technology to revolutionize the industry; however, we believe it’s prudent to do your research. Staying ahead of the technology curve is important, and here at AM Transport, we’re keeping our eyes on Blockchain and Cryptocurrencies in order to keep you informed. As with everything when it comes to your own money, keep in mind that purchasing and mining Crypto is completely speculative. Remember that Blockchain is an amazing technology which will play a significant role in the near future, but be sure to watch out for companies who claim Blockchain or Crypto technology hoping to capitalize on the name. Keep your eyes open, read a lot, and be ready for a wild ride....