Innovation

3PLBest PracticesCustomer ServiceGPSInnovationProductivityTechnologyUncategorized

Say Hello to the Future! How well do you know your broker? Is their website transparent and interactive? Can you pull it up on your mobile phone? What kind of Transportation Management System (TMS) do they use? They do have a TMS, right? Do they utilize a portal where you can access tracking, payments, experts, information? There’s no such thing as too much information. Your broker should be your one-stop shop for everything freight-related. If not, then you aren’t getting your money’s worth. In January, the folks over at FreightWaves deemed 2018 as “the beginning of the end for the voice broker”--claiming “Voice brokers are a dime a dozen, and their days are numbered. Over the next year, companies that lack technology are doomed.” When we say voice broker, we are referring to the traditional old-time freight-broker, the guy or gal who books loads from a spare room in their three-bedroom ranch, using the bare minimum--a phone, a load board, email, and a personal relationship with carriers and shippers. Here at AM Transport, we know those personal relationships are important. But we saw the writing on the wall a long time ago. That’s why we complemented our exceptional customer service with a heavy investment in the newest technologies. We’ve worked hard to integrate the best efficiency-boosting technologies in order to streamline and optimize our client’s experience. How do we do that? Cloud Technology We can find and facilitate capacity easier because we leverage cloud technology and consider our Carrier sales as important as our Customer sales. Price Discovery We utilize multiple sources of industry rate benchmarking data as well as our own data to predict the current market rate of a shipment. This allows us to offer competitive rates to both shippers and carriers. Payment Settlement We offer innovative solutions that enable carriers to submit their shipment paperwork quicker and easier to us in order to get paid faster. Online Portal We offer a robust online portal that allows a customer visibility into their supply chain including dashboard views, KPIs, and custom reporting. People Of course, no great company works without people. Here at AM Transport, we’re special because we just flat-out have the best people. Men and women who are empowered every single day to make ethical decisions. Folks who leave work in the evening as energized as when they arrived in the morning because they love their jobs. Our people gives us and you an unparalleled benefit! Take a minute and ask yourself--Is my logistics provider a voice broker? If the answer is yes, give us a call! The truth is whether you are a carrier or a shipper, times are changing, and here at AM Transport we believe change is a great catalyst. We know that the best relationships are built on excellent customer service rooted in a passion to implement new and exciting technologies that keep our customers competitive. Remember, you deserve more than a voice on a phone!...
Best PracticesCustomer ServiceInnovationTransportation

Sporting events often provide great lessons in how to navigate both business and life. Super Bowl 2018 provides a great example. After the underdog Philadelphia Eagles outmaneuvered, outscored, and topped Bill Belichick, Tom Brady, and the favored New England Patriots, Eagles head coach Doug Pederson asserted excitedly, “An individual can make a difference, but a team makes a miracle.” Pederson makes a great point, especially when you examine the exceptional play that sent the Eagles into half-time with momentum and a 22-12 lead. In this play, tight end Trey Burton passes the ball to quarterback Nick Foles for a surprise touchdown. What’s exciting about this super-secret play is that head coach Pederson used a passer (Burton) who had never thrown a pass in the NFL and a receiver (QB Foles) who had only thrown passes in the NFL to put his team 10 points ahead of the Patriots at half-time. Talk about innovation, huh! Sure, the Patriots would come back for a minute or two, but the momentum, surprise, inventive collaboration, and, ultimately, the big win went to Coach Pederson and the Philadelphia Eagles. What’s this got to do with the transportation industry? A lot! You see, Super Bowl 2018 is a study in hard work, collaboration, and a passion for innovative solutions. It’s interesting to note that Coach Pederson was a backup NFL Quarterback, and his Offensive Coordinator, Frank Reich, was a backup NFL Quarterback, and the MVP of Super Bowl 2018, Nick Foles, was also a backup NFL Quarterback. These three guys prove that winning big isn’t a one-person star show, but rather the combined efforts of folks who refuse to be pigeonholed or reduced to simple roles. At AM Transport Services we agree with Doug Pederson, who Sports Illustrated refers to as a "coach of the people", when he says, “You learn if you play passive, if you play conservative, if you call plays conservatively, you are going to be 8-8, 9-7 every year.” He goes on to say, “that a collaborative spirit” helps you to “come up with ways of keeping this game fresh and fun and exciting for our players.” AM Transport is the team you need because we’ve got your back. Our specialty is time-sensitive freight, last-minute chaos, you know, the hard stuff. In fact, our passion is creating solutions for your vexing freight. We don’t play passively because we want you to win! When you partner with AM Transport Services, you partner with a solid team of transportation professionals who love coming up with those surprising and super-secret plays—the ones that will have you spiking the ball in the end zone! Around here, every day is the Super Bowl!...